We have a 30-day return policy on non custom items, which means you have 30 days after receiving your item to request a return. The system will display all the options we offer, along with a price. Please add the item in your cart and proceed through the checkout process. No, these fees will need to be paid by our international customers. I am an international customer, are fees / duties included in the shipping costs? You will receive a tracking number when your item ships, allowing you to keep track of it at all times. We are located centrally in the US (St Louis MO) - so most items arrive within 2-4 days to the lower 48 US. Custom items will ship when they are completed, please inquire for timelines on custom items (as this will vary). Most in stock orders will ship the same day, if ordered before our cutoff times. Unfortunately, shipping to AK/HI or International we cannot offer free shipping, due to the extra costs incurred. If you'd like expedited service, please select that option during checkout. Orders over $99 qualify for free shipping within the lower 48 United States. We will select the most economical shipping option for our free shipping option. Please be aware that there may be discrepancies with shipping calculators or “in stock” status of a product. If you need a product by a specific date, please call us to find out if its possible to meet your deadline before ordering.
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